Everything a school needs from IT, under one roof
Ten services designed for education. Take the lot as a fully managed contract, or bolt on the pieces your current setup is missing.
01Managed IT Support
Your outsourced IT department
Proactively monitored, always available, backed by guaranteed SLAs. Staff raise a ticket by email, phone or portal and get a named engineer, not a queue position.
- Unlimited remote helpdesk for all staff
- Scheduled on-site engineer days
- 24/7 monitoring of servers, network and endpoints
- Patch and update management
- Licence tracking and renewal reminders
- Three-year IT strategy and refresh roadmap
- Termly service review with SLA reporting
02Devices & Classroom Tech
Every device managed from day one to disposal
A trolley of half-charged laptops that will not join the Wi-Fi is the single biggest drain on teaching time in most schools. We fix that at the management layer.
- Zero-touch provisioning for new devices
- Microsoft Intune, Jamf and Google Admin management
- Chromebook, iPad and Windows laptop fleets
- Trolley and 1:1 device programme rollouts
- Interactive panels, projectors and classroom AV
- Software deployment and app catalogues
- New-starter, mover and leaver account workflows
- Secure wipe and responsible disposal
03Filtering, Monitoring & Safeguarding
Meeting the KCSIE standards in practice, not on paper
Filtering and monitoring is a safeguarding duty, and the responsibility sits with leadership, not with a supplier. Our job is to make that duty easy to discharge and easy to evidence.
- Age-appropriate filtering policies per key stage
- Real-time monitoring with keyword and risk alerting
- Alerts routed to your named DSL and deputies
- Coverage on and off site, including 1:1 devices
- Weekly DSL digest and full audit history
- Annual self-review against the DfE standards
- Governor-ready summary for safeguarding reports
04Next-Generation Antivirus
Stop ransomware before it reaches the shared drive
Signature-based antivirus does not stop a modern attack. We deploy AI-driven EDR that watches behaviour, the encryption, the privilege escalation, the lateral movement, and kills the process mid-attack.
- EDR / XDR across endpoints, servers and cloud
- AI behavioural detection for zero-day and fileless attacks
- One-click ransomware rollback to a clean state
- 24/7 alerting with real-time incident response
- Isolated device quarantine without a site visit
05Network, Wi-Fi & Infrastructure
Wi-Fi that holds up when 300 tablets wake at 9am
Coverage designed for real classrooms, thick walls, mobile units, sports halls and the field. We survey, design, install and then keep monitoring it.
- Wireless site surveys and access point placement
- Structured cabling, patching and switching
- Separate staff, pupil, guest and IoT networks
- Firewall configuration and secure remote access
- Server room, UPS and resilience reviews
06Backup & Disaster Recovery
A recovery plan you have actually rehearsed
Ransomware in a school is a safeguarding and continuity incident, not just an IT one. Backups that cannot be restored are not backups.
- MIS, file server, Microsoft 365 and Google Workspace backup
- Immutable off-site copies that ransomware cannot encrypt
- Agreed RTO and RPO per system, written down
- Scheduled restore tests with dated evidence
- Business continuity plan for a full site outage
07MIS & Cloud Platforms
Support for the systems your office runs on
Census week, attendance, reporting deadlines and parents’ evening bookings. We keep the platforms behind them healthy and the data flowing safely.
- Arbor, Bromcom, SIMS and ScholarPack support
- Microsoft 365 Education and Google Workspace for Education
- Single sign-on, MFA and identity management
- Integrations between MIS, parent apps and cashless systems
- Secure data sharing with trusts, LAs and the DfE
08Compliance & Certification
Evidence ready before anyone asks for it
We map your school against the standards that matter, fix the gaps in priority order, and keep the paperwork current all year.
- Cyber Essentials and Cyber Essentials Plus certification
- DfE Digital & Technology Standards gap analysis
- UK GDPR, data mapping, ROPA and retention schedules
- ISO 27001 implementation support
- Risk register, policies and governor reporting pack
09Penetration Testing
Certified testers find it before someone else does
Manual testing by certified professionals, not an automated scan with a logo on the front page. You get a report a governor can read and a fix list an engineer can action.
- Network and infrastructure testing
- Web application and API security testing
- Cloud tenancy and configuration review
- Red team and physical access exercises
- Prioritised remediation report and retest
10Phishing & Social Engineering
Turn human error into your strongest defence
Attacks on schools start with an email to the finance office or a call to reception. We rehearse those attacks safely, then train the people who face them.
- Realistic phishing simulations targeted by role
- Business email compromise and invoice fraud scenarios
- Vishing and reception-desk pretexting tests
- Click-rate analytics by department, tracked over time
- Executive and governor reporting
Not sure which of these you already have?
That is exactly what the free IT review is for. Half a day on site, a written summary of what you have, what it costs and where the gaps are.
